What to expect

High-quality qualifications and exceptional service to our partner centres.

Five-star support

Our wide range of high quality, nationally recognised qualifications is supported by a dedicated team of centre leads, moderators and examiners, all with subject specific knowledge and experience.

Customer experience advisers 

Our dedicated customer experience advisers are your first contact for any qualifications query. They can be contacted on:
Tel: 01332 341822 
Email: enquiries@aimgroup.org.uk  
Mon-Thur 9am to 5pm, Fri 9am to 4.30pm.

Centre lead

You will be appointed a dedicated centre lead. They will monitor your organisation’s quality assurance systems to ensure compliance throughout the year. They also offer support, advice and guidance about AIM products and services.

Regular updates

Regular email updates, newsletters and social media will keep you up to date and our website is updated daily.
Most of the information you will need, including forms and portal links can be found on www.aimgroup.org.uk/centres 

Access to HE providers

Centres delivering the Access to HE diploma have exclusive use of Gradetraka to track learners' progression and grade profiles throughout the academic year, then export the information for the final awards board.
Centres can also use our free, on-line study skills courses via the AIM LMS

Training and events

Regular clinics and workshops are held throughout the year and we have useful video support guides on AIM processes.